Pre-orders are the best way to make sure you can get your hands on our drinks because you don't have to worry about us selling out of inventory! It's still best to get your order in as soon as possible so we can be sure to make as much product as possible - pre-orders also help us do restocks more frequently and in bigger quantities!

Pre-orders will open as items sell out during the restock on September 3rd!

Please note that any orders containing a pre-order item will ship in approximately 4-8 weeks.

If your order contains a restock item and a pre-order item, all items in the order will ship on the pre-order timeframe.

You can order as much as you want until we meet our pre-order limit. This will help us get your order to you faster!

Check our Pre-Order Status Page for updates!

Depending on availability, we may be able to help you add or swap products in your order! Email hello@bobateaprotein.com with your order number and the edit you'd like to make, and we'll see how we can help.

We can also change your shipping address if needed.

Pre-orders are expected to be shipped by the end of October!

Please note that any orders containing a pre-order item will ship on the pre-order timeframe. If you place an order that contains both a restock item and a pre-order item, and you would prefer to receive your restock item immediately, we can split your order - but you may need to pay an additional shipping cost. Email us at hello@bobateaprotein.com for help with this!

Please visit the Pre-Order Status Page for the latest updates on when pre-orders will ship.

Please visit bobateaprotein.com for international shipping options!

Yes, you absolutely can! We will also send out an email a few days before we officially ship pre-orders to give you one last chance to change your address.

Please email us at hello@bobateaprotein.com with your order number and your updated shipping address.

Once you receive a shipping confirmation email, we are unable to change your shipping address.

You can find our main FAQ here!